Shipping policy

Order Processing Times

• All orders are processed within 1–3 business days after payment is received.
• Orders are not processed on weekends or public holidays.

Free Shipping

• We offer free shipping to 22 countries worldwide.
• At checkout, you can select your country from the list of destinations eligible for free shipping.

Delivery Times

• Europe & USA: 7–15 business days.
• Other regions: 10–25 business days.
• Delivery times may vary depending on postal services and customs clearance.

Order Tracking

• Once your order has been shipped, you will receive a tracking number via email.
• You can track your order on the postal service’s website or through your account in our store.

Possible Delays

• We are not responsible for delays caused by force majeure circumstances, holiday demand peaks, or customs inspections.

Lost or Damaged Packages

• If your order is lost or damaged during shipping, we will send a replacement free of charge or issue a full refund.
• Photo proof of damage will be required.

Contact Us

  If you have any questions about shipping, feel free to contact us:

📧  TklProd60550@gmail.com